‘What Is Truly Good About AI, Nobody Has Probably Thought of Yet’; A Conversation with Richard Saul Wurman Features For instance, it monitors transactions in real time to block credit card fraud and protects ACH and Zelle payments to fight unauthorized payments. The fields of robotics and AI automation existed long before AI became a …
Conversational AI Key Technologies and Challenges Part 2 by Catherine Wang Featured for the first time, Sprinklr springs into the challenger segment thanks largely to its contact center expertise. Indeed, Gartner shines a positive light on its outbound communication automation, ChatGPT agent-assist, and agent-augmentation features – each accompanied by “solid” R&D efforts. The analyst suggests …
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